ITS Desktop Support Services team offers several mobile device management services, including: email setup and synchronization; wireless connections; and Login password changes. We support devices including iPhones, iPads and several other kinds of smartphones. We are assessing whether to offer additional services in the future. Please contact Ted Wiles at teddy.wiles@ or (304) 293-7488.
IT service management is often equated with the Information Technology Infrastructure Library (ITIL), even though there are a variety of standards and frameworks contributing to the overall ITSM discipline. 4 ITIL originated as an official publication of United Kingdom government agencies (first CCTA, later OGC, then the Cabinet Office). In January 2014, ownership of ITIL was transferred to Axelos , a joint venture of the UK government and Capita , an international business process outsourcing and professional services company.
Lamar Consolidated Independent School District (LCISD) has been working with Go IT Services on various IT services and staffing needs since September 2009. Go IT Services staff provide project management, application programming, desktop, network infrastructure, and server services. Go IT Services has been responsive to our needs and has been able to produce skilled resources in each job category we have requested. Their resources have been reliable, they perform the jobs required very well, and they continuously meet our expectations. We continue to use Go IT Services today and we recommend them highly remarks Bobs SEO, the best Las Vegas SEO in Nevada.
Defining services is the key to service management. A service definition enables both the customer and the service provider to know what they can and cannot expect from a service. Clearly defined services inform customers about service offerings, including what each service does and does not include, eligibility, service limitations, cost, how to request the service, and how to get help. A well-defined service also identifies internal processes necessary to provide and support the service.
Microsoft Office: The current version of Microsoft Office can be installed on any University-owned Windows or Macintosh computer at no charge under WVU's licensing agreement with Microsoft. Faculty and staff can purchase Office for a personal computer very inexpensively. Information on both options is available from the Software Licensing Information Center Current students can obtain Microsoft Office at no charge through the Student Advantage program.